WSCA MA # 5-09-99-28 / State of Arkansas Contract # 4600022782 / Vendor # 100144184
Award Date October 1, 2011

Welcome, State Of Arkansas!

Who can use the State of Arkansas Light-Duty Auto Parts Contract?
The State of Arkansas Light-Duty Auto Parts Contract is available to all Arkansas state agencies, as well as all political subdivisions within Arkansas (ie. counties, municipalities, school districts, county colleges, and state colleges).
What is available for purchase under contract # 4600022782?
The contract covers all necessary light-duty auto parts, accessories, chemicals, shop supplies, tools, & equipment, under the Western States Contracting Alliance (WSCA) Master Agreement # 5-09-99-28. Your AutoZone relationship manager can provide you with the contract category list; or, you can visit the State purchasing site at http://www.dfa.arkansas.gov/offices/procurement/contracts/Pages/default.aspx.
What does a government agency need to do in order to participate?
Complete the online registration "request access" form found on the www.AutoZonePro.com website. The dedicated Arkansas AutoZone support team will verify your qualifying status for the purchasing program and set-up your purchasing account. An AutoZone relationship manager will contact you within 24-48 hours with your purchasing account details and set-up an onsite visit with one of our Arkansas Territorial Managers at your request.
Does my agency need to purchase online in order to participate?
No. AutoZone is offering its online ordering access as an efficiency tool to all participating members. Every participating member is assigned a dedicated commercial product specialist, or team, based upon your specific needs. Ordering options exist via phone, e-mail, walk-in, in addition to www.AutoZonePro.com.
If my agency already has an account with AutoZone, do I need to set-up a new account?
No. Contact the AutoZone State of Arkansas Customer Care Center to have the State of Arkansas contract pricing program linked to your existing account.
What is AutoZone Commercial?
AutoZone Commercial is the division of AutoZone dedicated to the service, support, and relationship management of wholesale, fleet, commercial and public sector customers. Commercial representatives work "behind the scenes" in AutoZone locations, and in the field, in order to provide WOW! customer service. AutoZone's Commercial Managers, relationship managers, and product specialists are trained to support larger-scale fleet operations. In most cases, AutoZone Commercial team members have numerous years or decades of automotive parts and services experience.
What is the State of Arkansas Care Center?
To provide a centralized support mechanism for State of Arkansas contract customers, AutoZone is making available a central point-of-contact for ease of use. Visit the Arkansas Customer Care Center, email ARhelp@AutoZone.com, or call 866-727-5317.

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